Frequently Asked Questions (FAQs)

Q) Will I get a discount on my first purchase, bulk orders, or regular orders?

  • We already provide competitive prices. Discounts depend on the products. Fill out the inquiry form in the menu to get details regarding discounts and catalog availability.

Q) What is the minimum purchase amount?

  • Catalogs must be purchased as a full catalog. There is no minimum or maximum purchase limit in terms of rupees.

Q) How to track my order after payment?

  • Once payment is confirmed, we process your order and send all details, including processing, shipping, and tracking information, to your registered email ID.
  • You can also track your order using this link: Track Your Order by entering your Order Number & Email ID.

Q) What are the payment methods available?

  • Payments can be made using the following methods:
    • NEFT / RTGS / IMPS
    • Bank Transfer / Cheque / D.D
    • Cash Deposit
    • Google Pay (Gpay)
    • Paytm (Only for small amounts)
    • Indian Credit Cards / Debit Cards
    • Western Union / Moneygram

Q) What products do you deal with?

  • We are wholesalers of the following products:
    • Dress Materials / Churidar / Salwar Kameez / Suits
    • Sarees
    • Kurtis with Palazzo, Gowns, Western Wear
    • Blouse – Readymade & Unstitched
    • Leggings, Palazzo, Pants, Dhoti
    • Lehenga Choli in various fabrics
    • Dupattas

Q) Can I select multiple sizes in one Kurti/Gown or any readymade products?

  • As we operate in wholesale, we do not provide mixed sizes. You will need to purchase one size per catalog.

Q) Are there materials apart from what is shown on the website?

  • Yes, we have many products available via WhatsApp for our regular clients, which are not updated on the site.
  • Register for updates by messaging us on +91 7406667101.

Q) Can I get single pieces as samples or for reselling?

  • No, we don’t provide singles from the catalog. However, you can check our Wholesale Single Section for available singles for reselling and samples: Wholesale Singles.

Q) How far is your location from Surat Airport?

  • We are located 16.6 km from Surat Airport.

Q) Which is the nearest railway station?

  • Surat Railway Station (Code: ST) is just 2 km from our office.

Q) What products does Textile Zone have in the website and shop?

  • We deal in:
    • Sarees
    • Dress materials
    • Designer Salwar Kameez
    • Kurtis
    • Lehenga Choli
    • Readymade Blouses
    • Non-Catalog Dresses
    • Leggings
    • Plazzos
    • Gowns

Q) Is stitching service available? What are the charges?

  • Yes, stitching services are available. Charges depend on whether it is a dress, saree, or lehenga. Charges will be informed once you confirm the order.

Q) How are the products shipped?

  • Products are shipped via:
    • India Post Parcel and Air Service
    • Private Couriers (DTDC, Blue Dart, FedEx, etc.)
    • Aramex for international orders

Q) Is it safe to buy from Textile Zone?

  • Yes, it is completely safe. We are a registered trademark company with years of experience. Customer satisfaction is our motto.

Q) How many days will it take for delivery?

  • Within India:
    • 7–8 working days via India Post Parcel
    • 4–5 working days via Air/Private Courier
  • International: Delivery time depends on the shipping partner and destination.

Q) How does Textile Zone’s packing and shipping work?

  • We have a dedicated team for packing products.
  • Each product is checked twice before packing.
  • Parcels are securely packed to avoid damage during transit.

Q) Which shipping partners are used?

  • India Post, DTDC, Professional Courier, Shree Nandan Courier, Blue Dart, FedEx, and Aramex (International).