Shipping Policy – Textile Zone
1. Shipping & Delivery
- All orders are processed and shipped only after payment confirmation. 💵
- Product availability is checked 🧾 once payment is received.
- Orders are shipped within 1-2 business days after confirmation.
- Tracking details will be provided once the order is dispatched. 📦
2. Product Inspection
- We sell 100% branded, good quality, and trending products. ✅
- Every product is thoroughly inspected under camera surveillance before shipping.
- No item is shipped without proper quality checks.
3. Return & Exchange Policy
- We do not accept returns or exchanges as we guarantee the quality of our products. ❌
- Customers are advised to record a video 📷 while opening the parcel 📦 to document its condition.
4. International Shipping
- We ship worldwide, but import duties, taxes, and customs charges are not covered by us.
- These charges vary by country, so customers should check with their local courier or customs office for details.
- We are not liable for any customs-related delays or fees.
5. Lost or Returned Parcels
- We are not responsible for parcels lost in transit. Our duty is to dispatch the parcel and provide tracking details.
- If a parcel is returned to our Surat office🏢 for any reason, the shipping charges (to and from) must be borne by the buyer.
- Only the product cost and GST amount will be adjusted in the next order.
6. Product Availability
- In rare cases, a product may become unavailable even after payment.
- If this occurs, we provide easy refunds or adjustments in your next order.
7. Jurisdiction
- All transactions and disputes are governed by the laws of India.
- The place of jurisdiction is exclusively Surat, India.
8. Order Confirmation
- Orders are considered confirmed only after payment💵 and product availability checks🧾.
- Orders placed via call, WhatsApp, SMS, email, or website📲 will be processed only if the customer agrees 👍 to these terms.
Thank you for shopping with Textile Zone! For further assistance, feel free to contact us anytime.